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vol. XVII
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issue 1
119-136
EN
The aim of this paper is the description of direct relationships between selected work stressors and the sense of firefighters’ quality of life, as well as the analysis of the role of two variables mediating in this relationship. One is social support – the moderator, the other is sense of locus of control – the mediator. Czapiński’s “onion” theory of happiness and JD-R model were the theoretical base to generate research problems and hypotheses. The received results confirm a direct negative relationship of stressors (interpersonal conflicts, quantitative workload and organizational constraints) and a positive relationship of perceived support and the sense of quality of life. As expected, in the relationship stressors – sense of quality of life, the support turned out to be the moderator and the sense of locus of control the mediator. This paper discusses the circumstances of the moderator and mediator effect.
EN
This study assessed the quality of referral letters to the Glaucoma Outpatient Clinic and patients’ first consultation results. A retrospective study included 196 patients newly referred to the clinic. Referrals were mainly issued by ophthalmologists (156; 79.6%). Regarding their urgency level, the planned referrals (184; 93.9%) were dominant. The majority of referral diagnoses (147; 75%) were confirmed as glaucoma in the clinic, whereas 17 (8.2%) glaucoma diagnoses were rejected. 64 (32.7%) patients did not require further ophthalmological review. The assessment of the quality of referral letters revealed that important clinical data was missing. There is a need to improve the referral system to specialist glaucoma clinics in Poland.
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