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2017 | 72 | 300-309
Article title

On the examination of relationship between managers' communication skills and employees' job satisfaction in the Kurdistan's Governor's Offices

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The present research was aimed to explore the relationship between managers' communication skills and employees' job satisfaction in the Kurdistan province Technical and Vocational Organization. Managers' communication skills were considered as predictive variable with such indices as openness, empathy supportiveness, positivism, self-regulation, social skills, purposeful stimulation and inspiration, while job satisfaction was regarded as the criterion variable. According to the research, the methodology was correlational, and from among then statistical population (N=210), a sample size of 136 people was selected by using Morgan Sampling Table. Also, to collect data, two questionnaires of Communication skills and Job satisfaction with reliability coefficient of 0/949 and 0/915 each based on the Cronbach's alphas were applied. The collected data were analyzed by using SPSS statistical software and with the help of Spearman Correlation Test and other tools in the area of descriptive and inferential statistics. According to research findings, it can be concluded that managers' communication skills and employees' job satisfaction were having a significant relationship and its correlation coefficient was 0/802. The above-mentioned indices could be effective based on the variable of job satisfaction. The results are indicative of the significance if communications which lie in the concept of relationship between mentioned variables and it requires much attention within organizations.
Physical description
  • Department of Management, Central Tehran Branch (Electronic Branch), Islamic Azad University, Central Tehran, Iran
  • Department of Management, Sanandaj Branch, Islamic Azad University, Sanandaj, Iran
  • Department of Civil Engineering, Zanjan Branch, Islamic Azad University, Zanjan, Iran
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