Job stress and its impact on employees performance: A study on banking sector
Languages of publication
The purpose of the study was to assess the causes of job stress factors in banking industries, and also find out the job related stress among the employees in bank's systems and investigate the influence of job stress on the performance of employees in the banking institution. The study reported responses of 164 bank employees from selected area i.e. Hyderabad city. The census method was adopted in the collection of the data from the individual employee's responses and tested by the percentages and ANOVAs with the help of the SPSS 20.0 version. The results indicated that there was a significant impact of Job stress on demographic factors of employees, and also job stress shows significant influence on an employee's job performance towards their tasks. According through employees' opinions, stress impact on bank employees' performance. To overcome this job stress, coping strategies like individual and organizational strategies are helpful to overcome this stress and it also helpful to improve their job performance and job satisfaction.
-  Anderson E.S., Coffey S.B., & Byerly T.R. (2002). Formal Organizational Initiatives and Informal Workplace Practices: Links to Work-Family Conflict and Job-Related Outcomes. Journal of Management, 28(6), pp. 787-810.
-  Babak Mehmood, shabbir Hussain, and Niaz Muhammad. (2010). The relationship between stress and work performance in an Industrial Environment of Faisalabad district. Pakistan Journal of Life and Social Science, 8(1), pp. 68-72.
-  Jamshed K. Khattak, Muhammad A. Khan, Ayaz Ul Haq, Muhammad Arif & Amjad A. Minhas (2011). Occupational stress and burnout in Pakistan’s banking sector. African Journal of Business Management, 5(3), pp. 810-817.
-  Jungwee Park (2007). Work stress and job performance. Perspectives on Labour and Income, 8(12), 5-17. Labour and Household Surveys Analysis Division, Statistics Canada.
-  Margot Shields. (2006). Unhappy on the job: Analytical Studies and Reports. Health, Reports, Statistics Canada, Catalogue no. 82-003XIE. 17(4), pp. 33-37.
-  Subha Imtiaz & Shakil Ahmad (2009). Impact Of Stress On Employee Productivity, Performance And Turnover; An Important Managerial Issue. International Review of Business Research Papers, Vol. 5, pp. 468-477.
Publication order reference