Selection of appropriate location for shared service unit
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This article provides an overview of shared service entities that are located in different region of the today’s world. First of all, it points globalization as a main reason for creation of shared services and describes how these entities evolved during over last 20 years. Based on industry knowledge, author gives examples of various regions and explain their attributes in relation to modern business service sector, dividing them into region categories. Then, current trends in location of this type of business have been presented. It includes possibility of cost limitations by entering new management solutions (standardization of process) or robot process automatization (automatization of process). To emphasize a difference between chosen locations, the maintenance cost of shared service center in chosen location has been highlighted. For the cost comparison author has chosen only few regions, to show cost irregularities for the same type of service. Through this examples author is able to show the areas that are the most competitive in modern business service sector in current world.
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